OperationsRemote Monitoring and Management (RMM)
A security-first, AI-powered RMM natively integrated with backup, security, and DR.
Acronis RMM is a security-first remote monitoring and management platform natively integrated with Acronis security, backup, and disaster recovery — all in one console and one agent. It automates IT operations with AI and ML, secures remote access and scripting, and unlocks unique features like fail-safe patching and AI-assisted remediation. Faltrox operates it as managed IT operations.
Overview
What Remote Monitoring and Management (RMM) is
Most RMM tools bolt security on as an afterthought, and run separately from backup and DR — creating tool sprawl, agent conflicts, and gaps. Acronis RMM takes a security-first approach and is natively integrated with Acronis security, backup, and DR: all components share one console and one agent, which unlocks capabilities that separate tools cannot deliver.
It addresses cyberthreats with full-cycle security features — secure scripting with self-defence, secure remote access even behind a firewall, and native integration with Acronis XDR. It automates with AI and ML: anomaly-based system and hardware monitoring, AI-based scripting to automate repetitive tasks, and ML-based hard-drive health monitoring. The native integration brings unique features like fail-safe patching (backing up before patching for instant rollback) and AI-assisted scripting for attack remediation. Faltrox operates it as managed IT operations.
Coverage
What it protects
The platforms, threats, and surfaces this product is built to defend.
Endpoint Monitoring
Anomaly-based monitoring of system and hardware across the endpoint estate.
Secure Remote Access
Securely connect to remote machines even behind a firewall, without VPN changes.
AI/ML Automation
AI-based scripting and ML-based hard-drive health monitoring automate operations.
Fail-Safe Patching
Backs up before patching for instant rollback if a patch breaks a system.
Security-First
Full-cycle security with secure scripting and native Acronis XDR integration.
Natively Integrated
One console and one agent across RMM, security, backup, and DR.
How it works
The mechanism
How the product moves from signal to protected state, step by step.
- 01
Monitor
Anomaly-based monitoring watches system and hardware health across the estate, with ML hard-drive prediction.
- 02
Automate
AI-based scripting and workflow automation handle repetitive monitoring and management tasks.
- 03
Access
Secure remote access connects to machines even behind a firewall, without VPN changes.
- 04
Patch Safely
Fail-safe patching backs up workloads before patching so a bad patch can be rolled back instantly.
- 05
Operate
Faltrox runs the monitoring, automation, patching, and remote support as managed IT operations.
Capabilities
Key capabilities
Security-First RMM
Full-cycle security with secure scripting, secure remote access, and native Acronis XDR integration.
Native Integration
One console and one agent across RMM, security, backup, and DR.
Fail-Safe Patching
Backs up workloads before patching to enable instant rollback if a patch breaks a system.
AI/ML Automation
Anomaly-based monitoring, AI-based scripting, and ML hard-drive health prediction.
Secure Remote Access
Connects to remote machines even behind a firewall without changing firewall settings or adding VPNs.
Secure Scripting
Secure, pre-approved scripting with self-defence to automate tasks safely.
AI-Assisted Remediation
AI-assisted scripting for cyberattack remediation, enabled by the native integration.
Workflow Automation
A no-code engine automates cross-service IT operations with drag-and-drop workflows.
Works with
Part of the platform
Acronis products this pairs with, and the Faltrox services that operate it.
Delivery
You buy the outcome, not the console
Managed by Faltrox
Faltrox licenses, deploys, and tunes Acronis Remote Monitoring and Management (RMM) for your environment, then runs it as part of a managed service, so you get the protection without staffing another security console.
FAQ
Common questions
01How is Acronis RMM different from other RMM tools?
It is security-first and natively integrated with Acronis security, backup, and DR — one console, one agent — which removes tool sprawl and agent conflicts and unlocks unique features. Fail-safe patching (backing up before patching for instant rollback) and AI-assisted attack remediation are only possible because RMM, backup, and security share the same platform.
02What is fail-safe patching?
It automatically backs up a workload before installing a patch, so if the patch breaks the system you can roll back instantly to the working state via a full image backup — solving the risk of a bad patch rendering a system unusable, which standalone patch management cannot do reliably.
03How does it use AI and ML?
For anomaly-based monitoring of system and hardware, AI-based scripting to automate repetitive tasks, ML-based hard-drive health monitoring to catch early signs of failure, and AI-assisted scripting for cyberattack remediation — boosting technician efficiency.
04Can it support machines behind a firewall?
Yes — secure remote access connects to remote machines even behind a firewall on a private network without changing firewall settings or establishing additional VPN tunnels, so technicians can support and fix machines with less effort.
05How does Faltrox operate it?
We run the monitoring, automation, patching, and remote support — using Acronis RMM as the IT-operations layer that sits alongside the security, backup, and DR we manage, delivered as managed IT operations.
Start an engagement
Secure what’s next.
Speak with the engineering team to define scope, walk through the methodology, and decide whether Faltrox is the right team to test and run your environment.
Contact us