Defensive Security

MANAGED SECURITY SERVICES

Faltrox Security is a managed security services provider (MSSP) headquartered in Bengaluru, India. One team and one contract covering 24/7 AI-driven SOC monitoring, managed detection and response, threat intelligence and incident response - as your full security operations function, or co-managed with your team.

Scope this engagement All services

Overview

What Is A Managed Security Services Provider?

One accountable team that runs your security operations end to end, for a monthly subscription.

A managed security services provider (MSSP) takes operational ownership of your security: monitoring, detection, response and reporting, so your team does not have to build a 24/7 security function in-house. Faltrox Security's managed service combines four disciplines under one contract and one accountable team: a 24/7 AI-driven security operations centre (SOC) that watches your estate continuously, managed detection and response (MDR) that contains confirmed threats instead of just alerting on them, threat intelligence tailored to your industry and geography, and an incident-response capability that mobilises when something does get through. The service runs on authorised platforms from Microsoft, Palo Alto Networks, Cisco, Trellix, Kaspersky and Acronis, operated by Faltrox analysts from Bengaluru, India, in your time zone, as a full replacement for an internal SOC or co-managed alongside your existing team.

AI does the triage at machine speed; practitioners validate every escalation. You get one throat to choke, one monthly report, and one number to call at 3am.

Request assessment

Landscape

What Does The Service Include?

Four disciplines, one contract, one accountable team.

24/7 Managed SOC

Continuous eyes-on-glass monitoring of endpoints, cloud, network and identity, with AI triage cutting the alert noise before a human ever sees it.

Managed Detection & Response

Confirmed threats are contained, not just reported: hosts isolated, processes killed, credentials disabled, within the agreed response window.

Threat Intelligence

Intelligence scoped to your industry, stack and geography, feeding the detections that watch your estate, not a generic feed.

Incident Response

When something does get through, the same team that knows your environment runs containment, forensics and recovery. No cold handover.

Platform Operations

Full lifecycle management of the SIEM/EDR/XDR stack: deployment, tuning, correlation rules and health, on your licences or ours.

Executive Reporting

Monthly MTTD/MTTR metrics, threat trends and coverage scorecards your board and auditors can actually read.

Process

How Does Onboarding Work?

From signature to full coverage, without a rip-and-replace.

01
ASSESS
We map your estate, existing tooling, log sources and the compliance regimes that bind you.
02
CONNECT
Endpoints, cloud, identity and network telemetry flow into the SOC. Your existing EDR/SIEM stays if it works.
03
BASELINE
Two to four weeks of tuning: what is normal for you, so alerts mean something from day one of live coverage.
04
OPERATE
24/7 monitoring, triage and response go live under the agreed SLAs and escalation matrix.
05
REPORT
Monthly service reviews with metrics, hunt findings and a prioritised hardening list.
06
IMPROVE
Detections, playbooks and coverage expand continuously as your estate and the threat landscape change.

Scope

What Do We Take Ownership Of?

If it generates a log, it is in scope.

01critical

Endpoints & Servers

Malware execution, suspicious scripting, lateral movement: full EDR telemetry, managed.

02critical

Cloud & SaaS

AWS, Azure, GCP and M365: impossible travel, mass downloads, security-group drift.

03critical

Identity

Credential stuffing, privilege escalation and token abuse across AD, Entra and Okta.

04high

Network

C2 beaconing, exfiltration and brute force across firewalls and NDR sensors.

Outcomes

Key benefits

Enterprise security operations without the enterprise headcount.

One Accountable Team

SOC, MDR, threat intel and IR from separate vendors means gaps between contracts. Here the analyst who triages the alert sits next to the responder who contains it and the IR lead who runs the breach, one contract, no handover seams.

Predictable Cost

A monthly subscription instead of the multi-million cost of building and staffing an internal 24/7 SOC.

Compliance Coverage

Meets the continuous-monitoring requirements in SOC 2, ISO 27001, PCI DSS, HIPAA, RBI/SEBI and CERT-In regimes.

Authorised Platforms

Licensed and operated on Microsoft, Palo Alto, Cisco, Trellix, Kaspersky and Acronis, not grey-market tooling.

No Alert Fatigue

AI absorbs the noise; you only hear from us when something is real and what we did about it.

Co-Managed Option

Keep your team in the loop: we run nights, weekends and Tier 1; your analysts keep the interesting work.

Who we serve

Who Is This For?

Mid-Market & Enterprise

Organisations that need a 24/7 security function without building one: typically 200-5,000 employees.

Lean Security Teams

A CISO or IT lead with real accountability and no bench: we become the operations arm.

Regulated Sectors

Banking, fintech, healthcare and SaaS under RBI, SEBI, HIPAA, SOC 2 or CERT-In monitoring mandates.

Differentiators

Why Faltrox?

Feature	Standard vendor	Faltrox Security
Methodology	Automated scanning	Manual exploit chaining with AI assist
Validation	Scanner output	Every finding reproduced by a practitioner
Business logic	Ignored	Deep inspection
Reporting	Generic PDF	Dev-ready artefacts and proofs of concept
Re-testing	Extra cost	Included

Compliance

Compliance aligned

Our methodology and reports are structured to satisfy rigorous security audits.

Frameworks we map to

MITRE ATT&CK
NIST 800-61
ISO 27035
SOC 2 (CC7)
PCI-DSS 10/12.10
CERT-In directions

Audit ready

Letters of attestation included.

Standardised

OWASP ASVS and NIST 800-115.

FAQ

Common questions

01What is the difference between an MSSP and MDR?

MDR is one component: detection and response on endpoint/cloud telemetry. An MSSP takes broader operational ownership - the SOC, the tooling lifecycle, threat intelligence, reporting and incident response - under one contract. Faltrox delivers MDR as part of the managed service, or standalone if that is all you need.

02Is this cheaper than building an internal SOC?

Substantially. An internal 24/7 SOC needs a minimum of 8-10 analysts to cover shifts, plus SIEM licensing and engineering. The managed service delivers the same coverage as a monthly subscription, typically at a fraction of one analyst's fully-loaded annual cost per month.

03Can you work alongside our existing security team?

Yes. The co-managed model is common: Faltrox runs 24/7 monitoring, Tier 1 triage, nights and weekends, while your team keeps Tier 2/3 investigation during business hours. The escalation matrix is agreed at onboarding.

04Do we have to replace our existing tools?

No. If your EDR or SIEM is fit for purpose we operate it. Where you have gaps, Faltrox licenses and deploys authorised platforms from Microsoft, Palo Alto Networks, Cisco, Trellix, Kaspersky or Acronis - you own the tooling decision.

05Which time zones and regions do you cover?

The SOC runs 24/7/365 from Bengaluru, India, so coverage is continuous everywhere. Scheduled work - onboarding, service reviews, incident calls - follows your business hours across India, the US, UK, Europe, the Middle East and Asia-Pacific.

06How fast do you respond to a critical alert?

The SLA for critical alerts is typically 15 minutes to initial triage and notification, with containment actions following immediately for confirmed threats. Exact windows are agreed per tier at contract.

Keep exploring

Start an engagement

Secure what’s next.

Speak with the engineering team to define scope, walk through the methodology, and decide whether Faltrox is the right team to test and run your environment.