Security OperationsHelix
AI-driven SecOps that investigates 100% of alerts and removes most false positives first.
SecOps teams drown in alerts and lose hours to manual pivots across disconnected tools. Trellix Helix unites threat events from 500+ integrations across 230 vendors, removes 50–70% of false positives before they arrive, and uses Trellix Wise GenAI to automatically investigate and prioritise every alert. Average time to investigate and respond drops under 10 minutes. Faltrox runs Helix as the core of your managed SOC.
Overview
What Helix is
Trellix Helix is an AI-driven security operations platform that unites threat events from 500+ integrations across 230 vendors, so analysts stop pivoting between disconnected tools. SecOps teams drown in alerts and lose hours to manual correlation; Helix ingests data from your existing stack, correlates it with pre-built analytics, and removes 50–70% of false positives before they reach an analyst.
Trellix Wise GenAI then automatically investigates and prioritises 100% of the remaining alerts — hours of work done in minutes — enriching each with context and recommended next steps. No-code Hyperautomation executes the response, and guided investigations upskill less-experienced analysts. It deploys across cloud, hybrid, and air-gapped environments. Faltrox runs Helix as the core of your managed SOC.
Coverage
What it protects
The platforms, threats, and surfaces this product is built to defend.
Endpoint, Network, Email & Cloud
Correlates threat events across every control domain and across vendors.
500+ Tools, 230 Vendors
Uses more of the data you already own through the industry’s deepest integration set.
Alert Fatigue
Removes 50–70% of false positives before they reach analysts and prioritises the rest by severity.
Multi-Vector Attacks
Over 2,000 rules and 50 analytics create real-time multi-vector detections out of the box.
Cloud, Hybrid & Air-Gapped
Deploys and manages across any environment your architecture requires.
Talent Gaps
GenAI triage and guided playbooks upskill less-experienced analysts and close the staffing gap.
How it works
The mechanism
How the product moves from signal to protected state, step by step.
- 01
Ingest
Data from Trellix native controls and 500+ third parties across 230 vendors is ingested in real time.
- 02
Correlate
Over 2,000 rules and 50 analytics create multi-vector detections and remove 50–70% of false positives.
- 03
Triage
Trellix Wise automatically investigates and prioritises 100% of alerts, enriching each with GenAI context and recommendations.
- 04
Automate
No-code Hyperautomation and prebuilt playbooks execute containment, enrichment, and response without coding.
- 05
Respond
Guided investigations lead analysts of any level through correlation, enrichment, and remediation — under 10 minutes on average.
Capabilities
Key capabilities
Native + Open Correlation
Ingests data from Trellix native controls and 500+ third parties across 230 vendors, correlating threat events across endpoint, network, email, cloud, and data — so you use more of the data you already own.
False-Positive Reduction
Pre-built analytics and rules remove 50–70% of false positives before they reach analysts and prioritise the rest by severity, saving hours or days of wasted triage.
Trellix Wise GenAI Triage
Automatically investigates and triages 100% of alerts, enriching each with GenAI-created context and recommendations — hours of work done in minutes, recovering ~8 hours per 100 alerts.
Out-of-the-Box Detections
Over 2,000 rules and 50 analytics create multi-vector detections in real time, without months of detection engineering before you get value.
No-Code Hyperautomation
A drag-and-drop workflow builder lets analysts of any level build automation without coding, with prebuilt playbooks for containment, enrichment, and response.
Guided Investigations
AI and analyst-built playbooks lead less-experienced staff through correlation details, data enrichment, and remediation — upskilling the team and closing the talent gap.
Any-Environment Deployment
Deploys and manages across cloud, hybrid, and air-gapped environments, adapting to your architecture rather than forcing a single model.
Continuous ARC Insights
Continuous machine learning and insights from the Advanced Research Center keep the newest attack vectors, behaviours, and recommended changes one click away.
Specifications
Technical detail
- Integrations
- 500+ across 230 vendors (Trellix native and third-party)
- Detection Content
- 2,000+ rules and 50 analytics out of the box
- False-Positive Removal
- 50–70% before reaching analysts
- Investigation Time
- Under 10 minutes average; ~8 hours recovered per 100 alerts
- Automation
- No-code drag-and-drop workflow builder (Hyperautomation)
- Deployment
- Cloud, hybrid, and air-gapped
Works with
Part of the platform
Trellix products this pairs with, and the Faltrox services that operate it.
Delivery
You buy the outcome, not the console
Managed by Faltrox
Faltrox licenses, deploys, and tunes Trellix Helix for your environment, then runs it as part of a managed service, so you get the protection without staffing another security console.
FAQ
Common questions
01Is Helix a SIEM, a SOAR, or an XDR?
It combines those functions: it ingests and correlates data like a SIEM, automates response like a SOAR through no-code Hyperautomation, and adds GenAI investigation across endpoint, network, email, and cloud like an XDR. The point is uniting them so analysts stop pivoting between separate tools.
02How does it help with alert fatigue?
Two ways: it removes 50–70% of false positives before they reach analysts, and Trellix Wise automatically investigates and triages 100% of what remains, prioritising by severity. Together that recovers roughly 8 hours of analyst work for every 100 alerts.
03Do we need coding skills to automate with it?
No. Hyperautomation is a no-code, drag-and-drop workflow builder, and Helix ships with prebuilt playbooks built by analysts for analysts. That is deliberate — automation only delivers value if the whole team can use it, not just those who can script.
04Will it work with the tools we already have?
Yes — that is a core strength. With 500+ integrations across 230 vendors it correlates data from your existing security stack rather than requiring you to replace it, and out-of-the-box detections mean value without months of detection engineering.
05How does Faltrox use Helix?
Helix is the backbone of the SOC we run for you: we operate the correlation, tune the detections and playbooks to your environment, and act on the AI-triaged, prioritised alerts — so you get the outcomes of a modern SecOps platform without staffing one.
Start an engagement
Secure what’s next.
Speak with the engineering team to define scope, walk through the methodology, and decide whether Faltrox is the right team to test and run your environment.
Contact us