Secure Access Service Edge (SASE)ADEM
Autonomous Digital Experience Management — end-to-end visibility across the SASE path.
Palo Alto Networks ADEM (Autonomous Digital Experience Management) provides end-to-end visibility into user digital experience across the entire SASE path — from the endpoint, through the network and SASE fabric, to the application. It pinpoints where performance problems occur and uses AIOps to speed resolution, natively integrated into Prisma SASE. Faltrox operates it as the experience-and-troubleshooting layer of managed SASE.
Overview
What ADEM is
When a user complains that an application is slow, the hardest part is knowing where the problem is — the endpoint, the local network, the SASE fabric, the internet, or the application. ADEM answers that by giving end-to-end visibility into digital experience across the whole SASE path, so problems are pinpointed rather than guessed at.
Natively integrated into Prisma SASE (no separate agents to deploy), it monitors experience from the endpoint through the network and SASE fabric to the application, with synthetic and real-user metrics, and uses AIOps to identify root causes and speed resolution. That turns SASE from a black box into an observable, troubleshootable service. Faltrox operates ADEM as the experience-and-troubleshooting layer of the managed SASE it runs.
Coverage
What it protects
The platforms, threats, and surfaces this product is built to defend.
End-to-End Path
Visibility across the whole SASE path — endpoint, network, fabric, and application.
Endpoint Experience
Monitors experience from the user’s device, where problems often originate.
SASE Fabric
Sees performance through Prisma Access and the SASE fabric.
Application Performance
Measures application performance as the user actually experiences it.
AIOps Root Cause
Uses AIOps to identify where problems occur and speed resolution.
Native to Prisma SASE
Built into Prisma SASE with no separate agents to deploy.
How it works
The mechanism
How the product moves from signal to protected state, step by step.
- 01
Monitor
ADEM monitors digital experience from the endpoint, through the network and SASE fabric, to the application.
- 02
Measure
Synthetic tests and real-user metrics quantify performance at each hop of the path.
- 03
Correlate
It correlates the metrics across the path to build an end-to-end picture of experience.
- 04
Diagnose
AIOps identifies where a performance problem occurs and its likely root cause, speeding resolution.
- 05
Operate
Faltrox operates ADEM as the experience-and-troubleshooting layer of managed SASE.
Capabilities
Key capabilities
End-to-End Visibility
Visibility into digital experience across the whole SASE path from endpoint to application.
Endpoint Monitoring
Monitors experience from the user’s device, where many problems originate.
Synthetic & Real-User Metrics
Combines synthetic tests and real-user monitoring to quantify experience.
AIOps Root-Cause Analysis
Uses AIOps to pinpoint where a problem occurs and speed resolution.
Native Integration
Built into Prisma SASE with no separate agents or infrastructure to deploy.
SASE Path Correlation
Correlates metrics across endpoint, network, fabric, and application into one picture.
Proactive Troubleshooting
Turns SASE from a black box into an observable, troubleshootable service.
Application Performance
Measures application performance as the user actually experiences it.
Works with
Part of the platform
Palo Alto Networks products this pairs with, and the Faltrox services that operate it.
Delivery
You buy the outcome, not the console
Managed by Faltrox
Faltrox licenses, deploys, and tunes Palo Alto Networks ADEM for your environment, then runs it as part of a managed service, so you get the protection without staffing another security console.
FAQ
Common questions
01What does ADEM actually do?
It gives end-to-end visibility into user digital experience across the whole SASE path — from the endpoint, through the network and SASE fabric, to the application — so when performance is poor you can pinpoint exactly where the problem is rather than guessing between the device, network, SASE, internet, or app.
02Does it need separate agents to deploy?
No — ADEM is natively integrated into Prisma SASE, so there are no separate agents or monitoring infrastructure to deploy. That native integration is a key advantage over bolt-on digital-experience tools.
03How does it speed up troubleshooting?
It combines synthetic tests and real-user metrics across the path and uses AIOps to correlate them and identify the root cause of a problem — so instead of a slow investigation across teams, the responsible hop is surfaced quickly.
04Why does SASE need experience management?
Because SASE moves security and networking into the cloud, a poor user experience can originate anywhere along a longer path. ADEM makes that path observable, turning SASE from a black box into a troubleshootable service — essential for running SASE at scale.
05How does Faltrox operate it?
We operate ADEM as the experience-and-troubleshooting layer of the managed SASE we run — monitoring digital experience, acting on AIOps root-cause findings, and resolving performance issues across the SASE path on your behalf.
Start an engagement
Secure what’s next.
Speak with the engineering team to define scope, walk through the methodology, and decide whether Faltrox is the right team to test and run your environment.
Contact us